Services
Managed IT
A full IT department for a flat monthly fee — helpdesk, security and zero surprise invoices.
from $75/user/mo · Onboarding in week 1, ongoing month-to-month
Sound familiar?
01
Break-fix roulette
IT only gets attention when something breaks — at emergency callout rates, at the worst time.
02
Nobody's watching security
Updates unpatched, backups unverified, phishing emails one click from payroll — until it's an incident.
03
The 'IT person' bottleneck
One semi-technical staff member does IT on the side, and everything waits for them.
How kotrix.IT does it
Month-to-month managed IT with no lock-in: a real helpdesk with response-time commitments, security monitoring and patching that happens on schedule, backups that get test-restored, and a monthly report in plain English. Onboarding includes a full audit and documentation of everything you own.
- Starting price
- from $75/user/mo
- minimum $349/mo · no lock-in contract
- Typical timeline
- Onboarding in week 1, ongoing month-to-month
Fixed written quote after a free consultation — the quoted number is the number.
What you get
- Helpdesk with committed response times
- Patch management across all devices
- Security monitoring and endpoint protection
- Backups configured, monitored and test-restored
- IT asset register and lifecycle planning
- Monthly plain-English report
Frequently asked questions
Why no lock-in? Every other MSP wants 24 months.
Because retention should come from service, not a contract. Month-to-month keeps us accountable every single month — and it's the strongest signal we can give that we back our own work.
What's the difference between the plans?
Response times, security depth and strategy time. Basic covers helpdesk + patching + backup; Standard adds security monitoring and faster response; Premium adds priority response, quarterly strategy and on-site time. Full comparison on the pricing page.
We already have an IT provider. How hard is switching?
We handle the entire transition, including talking to the outgoing provider. Typical switch takes under two weeks, and your team notices nothing except faster responses.
Do you support Macs / mixed fleets?
Yes — Windows, macOS, iOS and Android are all covered under the same per-user fee.
What counts as a 'user'?
A person, not a device. One user with a laptop, phone and tablet is still one user. Shared devices like a POS or meeting-room PC are counted once as shared assets.
Ready when you are
Tell us where you're stuck — the first consultation is free, and you keep the advice either way.
Book a free consultation